HALF DAY SEMINAR
PERFECTING THE ART OF THE PDI
Course Length: Half day
Location: North York/Thornhill, ON
Price: Join the wait list for free!
Join the wait list and we will notify you once the next course is taking place. The course fee is $225 + HST and this includes all participant materials and a Certificate of Completion.
Group rates are available for groups of 6 or more, please contact firstname.lastname@example.org.
Learn HOW TO PLAN, CONDUCT, and RESPOND TO THE PDI
Get hands-on advice from established builders
NETWORK WITH BUILDERS AND OTHER PROFESSIONALS
FAST-PACED MORNING SEMINAR
A Pre Delivery Inspection (PDI) is a Tarion requirement and can sometimes be a daunting and uncomfortable experience for you and the home buyer, but it doesn’t have to be!
Too many PDIs are becoming a game of: “LETS-FIND-AS-MANY-DEFECTS-AS-WE-CAN!” Use the PDI as a celebration of the new home. If you dread doing PDIs or just want to do them better, this seminar is for you! Learn how to plan, conduct and respond to the PDI.
In this seminar, you will learn:
What a PDI is
How to prepare for the PDI
Where to start your PDI
How to prepare first time homeowners
The psychology to ensure a positive outcome
How to conduct PDIs with a group
How to conduct PDIs with a home inspector
How to describe Tarion Warranty information
The proper way to document issues – warranted or not
How to explain the builder’s procedures for completing items
How to maintain homeowner satisfaction after the PDI has been completed
ABOUT THE INSTRUCTOR
HENDERSON BROTHERS CONTRACTING & CONSULTING
Dave has over 30 years experience in the residential construction industry in a variety of positions from hands-on trade experience to policy, Code and Tarion development. Dave is a former Tarion Operations Manager, Director of Industry Relations for the Ontario Home Builders’ Association and most recently Supervisor of Quality Assurance for Brookfield Residential. He has been involved in every Building Code change process with the Ministry of Municipal Affairs and Housing since 1992.
Dave is also a co-author of the Tarion Construction Performance Guidelines. Dave currently works with builders to analyze internal processes, identifying opportunities for quality improvements and
customer service excellence.