BUILDing industry WORKSHOP
Preparing your business plan
This workshop will help you to develop your own detailed business plan now required as part of your Home Construction Regulatory Authority License application. You will follow a step-by-step process in collaboration with other students in your class. By the end of this 3 session workshop, with the support of your instructor and peers you will have developed a complete business plan. Included in your fee is a personalized evaluation of your plan by your instructor!
By the end of the workshop, you will be able to:
Identify your business' mission, vision and values.
Understand your customer needs
Develop your organizational structure
Establish an operational plan
Develop your marketing strategy
Develop your customer service plan
Come up with a budget and financial plan
Have a solid business plan in hand for your financing needs and your HCRA builder license application.
ABOUT THE INSTRUCTORs
Michael lio, P.eng
Michael has worked with builders across Canada for more than 30 years. He has worked with Tarion since 1988 as a consultant and most recently as a board member. Michael has been a consumer advocate over his entire career. He has been the Executive Director of the Consumers Council of Canada (2000 to 2008) and the Homeowner Protection Centre (2009 to 2014). He has represented consumers on various organizations including the boards of ESA, TSSA, and Advertising Standards Canada. Michael has facilitated hundreds of training sessions for audiences across Canada. Recently, he authored the publication, Best Practices for Builder Customer Service as a compendium of procedures and policies from the very best home builders from across Canada and the United States. Michael has built a tool kit for builders to immediately improve their relationship with their homeowners.