Successfully operating a home building business is not a simple task. It can be easy to get lost in the everyday activities and put financial planning on the back burner, but it’s important to know that this aspect of your business is essential and vital to maintain the health of your business. You will learn to account for costs and make your business more profitable! It helps you set and achieve short-term and long-term goals. That’s just some of the things that financial planning and management will do for you.

Manage customer expectations. Sail through difficult conversations for win/win results. Use empathy to build trust with homeowners. Learn the Tarion Warranty rules. Our most popular workshop will teach you how to implement effective service strategies from sales to closing. It will teach you how to establish or re-establish trust with your homeowner after a misunderstanding. Learn to build customer satisfaction throughout the home building process.

This transformative course is the most comprehensive introduction to Part 9 residential home building in Ontario. Learn how to navigate the language in the Ontario Building Code, learn in detail the low-rise housing requirements of Ontario's Code, and learn how to make your permit applications easy! This course will prepare you for the BCIN Part 9 challenge exam. 

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DISCLAIMER: This is an intensive course which requires participants to commit their attention and additional hours to study outside of class. It is highly recommended that you do not take this course as your first course, or simultaneously with any other courses. 

Learn the best strategies and practices on how to build your business. Create your company’s vision, mission, and values. Learn about the new home builder risks and the insurance products available to mitigate those risks. This course will teach you about the process to become a registered builder in Ontario and prepare you for your HCRA application. Instructors and guest speakers will guide you through each and every step of the home builder licensing process.

Learn about construction technology using a building science framework and real life examples. Discuss your own experiences and projects with your instructor and peers. Live instruction and online instructional videos will be provided to enhance learning. ​Understand how to control heat loss, air leakage, moisture movement in buildings. Learn how to avoid common defects in construction. The course will use the Canadian Homebuilder Association Builders’ Manual as a textbook.

Understand common legal situations faced by new home builders and learn the warning signs of when to seek a legal expert. This HCRA-approved course covers fundamental legal issues in housing and has been developed for new home builders. Topics include: Contract Law, Tort Law, the Construction Act, the Ontario New Homes Warranty Plan Act, and Statutory Laws...​

A site supervisor is responsible for watching over and inspecting the entire site. Learn the essential tools to become an effective site supervisor and project manager. This course covers what you need to know from the start to the finish of a project and is ideal for current, new, or future site supervisors, as well as builders and owners who need to wear multiple hats.