Construction Technology and
Building Science

Michael Lio is a passionate instructor and really wants his students to understand the subject matter. His real-life examples are relevant and provide an additional learning platform.


Construction Technology and Building Science

Very informative, enjoyed the course. Teacher was very energetic and knowledgeable. Wish I had more time with Michael to pick his brain.


Ontario Building Code:
The House

The knowledge I gained in this course has been invaluable. You provide students with a "flashlight in a dark room" so to speak. Often times the knowledge has enabled me to even find the light switch!


Customer Service and
Tarion Warranty

buildABILITY opened my eyes to areas of my customer interaction that I have been lacking but probably didn't realize until now. This is a useful tool and will help me take my customer service skills to the next level. I highly recommend this course to anyone in the customer service/home building industry.


Customer Service and
Tarion Warranty

I would recommend buildABILITY's 'Delivering Exceptional Customer Service and Tarion Warranty Rules' workshop to anyone in the residential construction sector.  The content is, not only, relevant and valuable but Michael's exuberance for it is wonderfully contagious!


Customer Service and
Tarion Warranty

Mr. Lio expertly presents well researched material.  The presentations encouraged participants to learn new approaches to exceptional customer service and "humanizes"  the process by teaching new listening skills. Supplemental handout material were also great take-aways and will be valuable future reference tools.   Overall a very rewarding and eye-opening workshop.


Legal Issues in Housing

Instructor was solid, really knew her stuff and was really engaging and passionate. The best I've had (outside for Michael Lio).


Site Supervision: Project Management & Scheduling

Fantastic course. Dave was great and presented a lot of useful information. I would definitely recommend this course to others.


Difficult Defects: Part 1 - Paint, Trim & Drywall

Enjoyed all the content and the interaction with everyone.  Course was very informative - extremely happy I attended and advised Managers what a great course this is and would be for Contract Managers & Construction Staff. 

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170 Sheppard Avenue East, Suite 202

North York, ON M2N 3A4

E: training@buildability.ca

T: 416-961-3487

F: 416-975-8819